Frequently asked questions.

General

Why should I use Dello?
Is Dello only for merchants?
I have a payment processor, can I use Dello?

Account & Setup

How do I sign up for an account?
How long does it take to verify my account?
How can I change my password?

Dello Pricing & Fees

How much does it cost to sign up for Dello?
Are there any fees with Dello?
What are the fees on crypto transactions?

Payment Tools

What crypto payment tools are available?

Payments / Transactions

Do I need special equipment to accept crypto payments?
What cryptocurrencies can I accept with Dello?
How do customers pay with crypto at my POS?
How fast are crypto transactions?
Why do payments have a time limit?
Where can I review payments?
How do I increase my daily/annual transaction volume limit?

Settlements (Getting Paid)

What settlement options are available?
How do I initiate a settlement?
When do settlements occur?
How do I export settled payments data?
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